What we do

For over 100 years, Domestic & General has been a trusted
of aftercare for domestic appliances for over
16 million customers.
Today, we’re the UK’s leading provider
of appliance breakdown
protection, developing products
and services to meet our customers’ needs.

Our model

We have a strong business model designed to grow Domestic & General through a dedicated programme to transform our service. This is an exciting time for Domestic & General, as we continue to grow, innovate and develop our products and services for customers and consumers.

Our values

  • Trust at our core
  • Relentless customer focus
  • Individually amazing, collectively brilliant
  • Courageous in what we do
  • Always inclusive