Privacy and Cookies



Domestic & General Group Limited and its group companies (“we”, “our” or “us”) is providing this Data Privacy Statement to you because you have applied to work with us as an employee, worker or contractor.

This statement sets out the basis on which we will process your personal information.  Please read it carefully to understand our practices regarding your personal information and how we will use it. This statement does not form part of any contract of employment or contract to work or provide services and may be amended at any time.


Domestic & General Group Limited is the data controller of the personal data of prospective employees, workers and
contractors, and is subject to applicable data protection laws.

Contacting us:

If you wish to exercise any of your rights as described in this statement or under applicable data protection laws, you can contact

If you have questions about this Data Privacy Statement, please also contact

Our Group DPO and Data Privacy team can be contacted by; Email:


Personal data

This Data Privacy Statement applies to your “personal data”, which is information relating to you as an identified or identifiable person. This data is referred to in this Data Privacy Statement as “Information”).

Special categories of personal data

Within the broad range of personal data, there are “special categories of personal data” which are, by their nature, sensitive and subject to a greater degree of protection, such as:

  •  physical or mental health;
  •  racial or ethnic origin;
  •  political opinions;
  •  trade union membership;
  •  religious beliefs;
  •  sexual life; and
  •  genetic and biometric data.


Information you give us

You may give us Information by filling in forms online, by corresponding with us by phone, email, in person, or otherwise, or via a recruitment agency or other third party.

Information we collect about you

The Information that we may collect about you includes, but is not limited to, the following:

  • name;
  • home address;
  • contact details (such as phone numbers and email addresses);
  • date of birth;
  •    gender;
  • copies of your passport, driving licence and similar documents;
  •    education history, training and professional experience;
  • current and past employment details;
  • immigration status and work permits;
  • languages spoken and level of proficiency;
  • other information given in your CV/résumé.

Special categories of personal data

Information we collect may include “special categories of personal data” (see the description provided above) as you and any medical professionals provide to us.


We may also collect Information from external sources, such as those that are commercially available to us.

Some of the Information we collect (as described in section 4), and additional Information, may be provided to us by recruitment agencies with whom you have registered an interest. Such recruitment agencies support our recruitment processes under a duty of

During the recruitment process, we may also research Information regarding your skills, experience or qualifications and comments and opinions made public on social networking sites such as LinkedIn, Facebook and Twitter.

We may also receive Information from organisations such as credit reference agencies, fraud prevention agencies and references.


We may also collect and store personal data relating to criminal convictions and offences.  This data may be processed:

  • if you have given your consent to the processing; or
  • if it is necessary for the purposes of performing or exercising our or your obligations or rights under law; or
  • if it is necessary for the prevention or detection of an unlawful act and it is necessary for reasons of substantial public interest; or
  • in connection with any legal proceedings (including prospective legal proceedings) and/or the obtaining of legal advice.


We process Information (other than special categories of personal data) for the reasons listed below.  The legal justification for the processing of the Information is, in each case, one or more of these reasons.  Specific examples are given – some of which may overlap, as there may be more than one reason for processing Information.

Where we have a legal or regulatory obligation

The laws and certain rules and regulations in the jurisdictions in which we operate require us to process Information in order to comply with our legal or regulatory obligations.  In order for us to do so, we may process Information for the following purposes, including (where applicable):

  • Confirm your eligibility to work;
  • complying with health and safety obligations;
  • ensuring the safety and security of our systems;
  • carrying out equal opportunities monitoring;
  • responding to government statistical monitoring;
  • liaising with government entities or agencies in relation to attachments of earnings and similar deductions
  • assessing Fitness and Propriety of individuals for regulatory purposes;
  • obtaining regulatory references; and
  • communicating with the PRA, FCA or other public or regulatory bodies.

Where we have a legitimate interest

Data protection law allows us to process Information where it is necessary for the purposes of our legitimate interests.  We consider it to be in our legitimate interests to process Information for:

  • recruitment processes (including negotiation and communicating with you in relation to your application);
  • considering your suitability for employment/work, reviewing your references, and conducting appropriate checks;
  • dealing with any legal disputes involving you or other prospective or current employees, workers or contractors;
  • monitoring equal employment opportunities;
  • reporting to government entities.

Special categories of personal data

We may process “special categories of personal data” for the purposes of:

  • performing or exercising our or your obligations or rights under employment law or other laws, including
    for assessing suitability for particular jobs and considering whether adjustments may need to be made to accommodate an individual with a disability;
  • where it is in the public interest, such as for equal opportunities monitoring;
  • establishing, bringing or defending legal claims; and
  • in the case of information about your physical or mental health, to enable us to assess your working capacity and for occupational health purposes.

We may also process “special categories of personal data” in other limited circumstances, with your explicit written consent.   We do not need your consent to process “special categories of personal data” in circumstances where we already have a legal right to do so,
and we carry out such processing in accordance with this statement.  If we do ask you for your written consent, we will provide you with full details of the information we are seeking from you and the reason why, in order for you to make an informed decision.


For the purposes set out in section 7 above, we may share Information with:

  • our group companies;
  • professional advisors (including lawyers, accountants and auditors);
  • legal and regulatory authorities; and
  • Government/state related entities.

We may also share Information with other parties which provide products or services to us, such as our pension provider, our benefits providers, recruitment or pre-employment screening providers, in order to enable us to comply with our overriding legal and regulatory obligations to you and to ensure that we comply with any contract that we enter into with you.  These third parties will also be data controllers of Information, which will be processed in accordance with the third party’s privacy policy.

8.4       We may also disclose Information to third parties where it is in our legitimate interest to
do so, including for the following reasons:

  • in the event that we sell or buy any business or assets, in which case we may disclose Information to the prospective seller or buyer of such business or assets; or
  • if we are under a duty to disclose or share Information in order to comply with any legal obligation.

8.5       We do not sell your personal Information.


We are committed to keeping your Information safe and we will take appropriate steps to secure your data in accordance with this Data Privacy Statement.

All Information you provide to us electronically is stored on our secure servers within the United Kingdom and the Netherlands. Information regarding United States candidates may also be stored within the United States.

Unfortunately, the transmission of information via the internet is not completely secure.  Although we will do our best to protect your Information, we cannot guarantee the security of your data transmitted to or stored on our IT system, and any transmission is at your own risk.  Once we have received your Information, we will use strict procedures and security features to try to prevent unauthorised access.


In accordance with our records retention policies, we will keep your data for as long as necessary to fulfil the purposes described in
this Data Privacy Statement or in the terms of any contract that we enter into or for as long as we are required to do so by law or in order to comply with a regulatory obligation.


Access to your Information and updating your Information

  • You have the right to access Information that we hold about you, subject to certain limited exceptions provided by law.
    If you so request, we shall provide you with a copy of Information which we are processing and hold about you (“data subject access request”).  We may charge a reasonable fee based on administrative costs for multiple copies or excessive requests as set forth in section 12.3.
  • You may also have the right to receive such Information in a structured and commonly used format so that it
    can be transferred to another data controller (“data portability”).
  •      We want to make sure that your Information is accurate and up to date.  You may ask us to correct or remove information which you think is inaccurate.

Right to object to processing in certain circumstances

You may also have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal information which is based on our legitimate interests.  Where you object on this ground, we shall no longer process your personal information unless an exception applies, such as:

  • the processing is nevertheless necessary for the performance of a contract that you enter into with us; or
  • the processing is necessary for the establishment, exercise or defence of legal claims; or
  • we have a legal or regulatory obligation for which the processing of the Information is necessary; or
  • we can demonstrate that our legitimate interest is sufficiently compelling to override your fundamental rights and freedoms.

Your other rights

You also have the right to request
that we rectify your Information if it is inaccurate or incomplete.

In certain limited circumstances, you
may have the right to request the erasure of your personal information.


You can exercise your rights as described in this Data Privacy Statement and under data protection laws by contacting us via the details given in the “Contacting us” box above.

Your rights are limited to your own personal data, and not to company or business information or information
belonging to other people.

Save as described in this Data Privacy Statement or provided under data protection laws, there is no charge for the exercise of your legal rights.  However, if your requests are manifestly unfounded or excessive, in particular because of their repetitive
character, we may either: (a) charge a reasonable fee, taking into account the administrative costs of providing the information or taking the action requested; or (b) refuse to act on the request.

Where we have reasonable doubts concerning the identity of the person making the request, we may request
additional information necessary to confirm your identity.


As an international organisation, authorised personnel may access your Information in any country in which we operate. Therefore, it may be necessary to transfer your details to members of our group located in countries that may not offer equivalent data protection or privacy laws to those in the UK or the EU.

Regardless of where your Information is transferred, we shall ensure that your Information is safe and shall take all steps reasonably necessary to put in place appropriate safeguards to ensure that your Information is treated securely and in accordance with this statement and applicable law.


You also have the right to complain to a supervisory authority. In the UK, you may contact the Information Commissioner’s Office ( about our data processing activities.  The Office has a dedicated helpline at 0303 123 111 (+44 303 123 111). Charges may apply, including charges for international calling.


This Data Privacy Statement was last updated 05/2021.

Cookies policy

What are cookies?

Cookies are small text files that are sent to your device when you visit a website. They stay on your device and are sent back to the website they came from whenever you visit it again. Cookies collect data about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies, which are cookies from a different domain than that of the website you’re visiting. These can help us improve our advertising and marketing. We use cookies and other tracking technologies for the following purposes:

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is completely anonymous and grouped together. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

Performance Cookies

Cookie Subgroup Cookies Cookies used _ga_gid First Party

Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will not experience targeted advertising as a result of these cookies.

Marketing Cookies

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Functional Cookies

These cookies allow the website to provide enhanced functionality and personalisation, such as serving you personalised offers. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Functional Cookies

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Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies but some parts of the site will then not work. These cookies do not store any personally identifiable information.

Strictly Necessary Cookies

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CPro End.

Managing cookies

To amend your cookie settings, use our Cookie management tool, or you can also do this via the security icon that can be
found on each page. You’re welcome to block the use of some or all of the cookies and similar technologies we use on the Website by clicking on the different cookie categories. However, please be aware that this may impact your experience of the Website and the services that we can offer. You should also be aware that clearing all cookies from your browser will delete any cookies
that are storing your preferences.

Most browsers will tell you how to stop accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. To clear existing cookies that have previously been placed on your browser, you can select the option to clear your browsing history and opt to delete or clear cookies.

Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session.

Alternatively, you may wish to visit which contains comprehensive information on how to
remove cookies on a wide variety of browsers.

If you’d like to learn more about cookies in general and how you can check which third parties have currently enabled cookies on your mobile device and how to opt-out of some of those cookies visit On your mobile device you may also select “Limit Ad Tracking” (on iOS devices) or “Opt out of Interest-Based Ads” (on Android)
which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests.

Third Party Websites

The Website may contain links or be linked to other websites. (“Linked Website”) When you click on the Linked Website you will
leave the Website and content controlled by us and will be linked to the Linked Website. We do not have any control on the content on the Linked Website and cannot be held responsible for the information on, and the operation of the Linked Website. However, we will delete the link to the Linked Website upon receiving any knowledge that illegal content or otherwise is provided on the Linked Website. The operators of the Linked Website may collect information from you that will be used by them in accordance with their privacy policy, which may differ from our privacy policy. We do not control the setting of the
cookies on the Linked Website, so we suggest you check the Linked Websites for more information about their cookies and how to manage them.


We are committed to the security of the Website and to providing a fraud-free customer interface. All information exchanged is
encrypted using SSL software and we have made every attempt to ensure that your personal information is protected against unauthorized access.