Domestic & General is a company with an ambitious future. We are expanding our horizons and entering new markets and we need your expertise to help make it happen. We are an international company who works with some of the worlds most respected and well-known brands of domestic appliances and electronic consumer goods. These opportunities don’t come around often, so this really is a position not to be missed.
About the role
The Senior Analysts’ role is to be curious, ask probing questions and not accept the status quo.
You’ll be a storyteller, comfortable engaging different stakeholders on a range of topics and using analytics to lay the case for improvements that affect our customers. And of course you’ll be applying your attention to detail and ability to interrogate both our data and your conclusions on a daily basis. You’ll be driven and ready to hit the ground running.
You will be responsible for learning about a range of our business practices, bringing people and ideas together and contributing to our strategic OKRS. You have a chance to make a real impact to our business and become a trusted analytics partner.
In return, you’ll have a chance to work with some excellent people who want to help you develop and are keen to hear your ideas. You’ll benefit from but also be contributing to our learning culture, building your own knowledge as well as championing the power of analytics with our teams and our stakeholders.
Key responsibilities
- Partnering with stakeholders to understand business problems, define analytical questions and develop data stories
- Ownership of analytics projects, from definition, to test, to implementation
- Developing recommendations and explaining recommendations in a way that will lead to change in our key strategic areas
- Utilising existing data sources from across the business and new data sources to provide deeper understanding of retention and identify opportunities for improvement.
- Report key metrics and provide performance updates to stakeholders.
Requirements
- Proven experience of driving actions through analysis, within a previous analytical role
- High level of numerical accuracy and attention to detail
- Understanding of how to approach a problem analytically and identify the questions that were “unasked” by stakeholders
- Able to independently research different solutions to complex problems and apply them in relevant scenarios
- Commercially focused and able to explain data stories to a range of stakeholders
- Able to explain complex analysis to non-technical colleagues clearly and with authority
- Able to communicate honestly and openly, both written and verbal
- Curious to know why things are done as they are
- Keen to contribute to a learning culture, setting the example of how to learn from others but also willing to mentor and teach other team members
- Strong delivery, results orientated
- Querying data using SQL
- Using Excel for analytics
- Able to design, execute and conclude on A/B and multivariate tests, making use of statistical techniques
- Experience of data visualization tools such as Power BI/Tableau
- Proficient in other programming languages such as Python or R would be advantageous
- Experience of querying using cloud-based software such as AWS or Databricks would be advantageous
We offer lots of great benefits! Some of which include:
- Competitive salary and annual discretionary bonus
- 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave
- Training opportunities as well as clearly defined career progression
- Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service
- Attractive company pension scheme
- Life assurance – employer funded cover of 4x basic salary
- Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services
- Salary Finance – access to savings and borrowing through payroll
- Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles
- Travel Loans – interest free loans to help spread the cost of annual travel tickets
- Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000
- Health & Wellbeing – discounted gym membership, online virtual workout sessions, online culinary classes
- OnHand – Giving you the opportunity to be an Eco & Social volunteer via a handy app. Volunteer individually or in groups to get involved in Youth Mentoring, Food Poverty, Homelessness & Elderly help
- Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues
- Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends
- Employee discounts – access to discounted Sky TV and broadband packages, together with a range of discounts for 100s of online and high street retailers
Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
Please note that we have a thorough referencing process, which includes criminal record checks.
At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.