• Call Centres

    We are transforming our call centres!

    Based in Nottingham, Brighton and Bedworth, our call centres are at the heart of our business. It’s our mission to keep our customers’ worlds running by delivering a service that never lets them down. We’re looking for driven individuals to join us in customer sales, support and team leader roles.

    We have a five-year plan to transform the way we work, improve our customer experience and support our employees to be the best they can be. We need the help of some great people to make it happen.

    We love to mix work and play and in all our call centres you’ll find that we encourage many different charity, social and sporting events, making them friendly and fun places to work.

    Join us on our journey

    We know that to be successful, we need to hire the very best talent. That’s why we offer a competitive basic salary and the opportunity to earn more through our bonus scheme. We have also increased our holiday allowance to 33 days’ (from January 2020, bank holidays will be scheduled as holiday and taken from your allowance, unless you have been scheduled to work).

    Benefits and Perks

    Here are some of our key benefits for our great people:

    • A competitive base salary
    • A pay increase after six months (subject to passing probation)
    • 33 days’ annual leave (from January 2020 bank holidays will be scheduled as holiday and taken from your allowance, unless you have been scheduled to work)
    • Matched pension scheme with Aviva
    • Life assurance (4 x salary)
    • Salary Finance to support financial wellbeing
    • Health Cash Plan
    • Cycle To Work Scheme
    • Subsidised back and neck massages in the office
    • Regular incentives with great prizes to be won
    • Complimentary Domestic & General product protection plan
    • Great employee discounts at local shops, gyms and restaurants
    • Great company culture with fresh fruit deliveries and complimentary hot drinks
    • Agent Progression Programme to enhance development and career opportunities
    • Exchange Employee Forum for employees to share feedback to senior managers

    What makes our call centres different?

    We offer a supportive environment that gives you the tools to excel in customer services and sales. As a key part of a large company, our contact centre employees also have access to some great benefits. And if you decide to take your career further, we’ll be there to help you along the way with additional training and qualifications.

    Browse our call centre roles here

    Latest Vacancies

    Procurement Manager

    London

    Competitive


    Location: Currently based working from home but in the future we will expect presence in Head Office... view and apply

    Head of Group Reporting

    Competitive


    Head of Group Reporting Full Time Permanent Competitive salary/package Currently working from ... view and apply

    SD&T Manager

    London


    Location: HOMEWORKING but must be based within commutable distance to our Head Office in Wimbledon ... view and apply

    Customer Sales Advisor - Registrations

    Nottingham

    £18,380 (increasing to £20,352 after 6 months + Bonus Earning Potential OTE of £450 per month)


    Location: HOMEWORKING but must be based within commutable distance to Nottingham City Centre Sta... view and apply

    Team Leader - Sales

    Nottingham

    Competitive


    Are you a highly, driven sales and people leader who has a passion for coaching and developing their... view and apply

    Senior Insight Analyst

    Nottingham

    Competitive


    We have a fantastic opportunity for an intelligent, engaging and articulate Senior Insight Analyst t... view and apply

    Digital Analyst

    London


    Digital Analyst – Implementation Full Time FTC 12 Month Initially the role will be based wo... view and apply

    Product Designer

    London


    Product Designer Full Time – 35 hours (Monday-Friday) FTC 6 months Initially the role wi... view and apply

    Product Intern

    London

    Competitive


    Product Intern Full Time (35 hours) 6-month FTC with view to go perm Currently based working fr... view and apply

    Content Manager

    London

    Competitive


    Content Manager Full Time (35 hours) Permanent Currently based working from home but in the fut... view and apply

    Senior Underwriting & Commercial Analyst

    London

    Competitive


    Location: Currently based working from home but in the future we will expect presence in our Wimbled... view and apply

    Claims Agent - Authority Line

    Bedworth

    £16,926


    Do you relish the challenge of a fast-paced telephone environment coupled with Administrative duties... view and apply

    Business Analyst

    London


    Position: Business Analyst Employment Type: 35 hours per week - Fixed Term Contract (12 Months) R... view and apply

    Project Manager

    London


    Location: HOMEWORKING but must be based within commutable distance to our Head Office in Wimbledon ... view and apply

    Service Asset and Configuration Build Manager

    London


    Location: HOMEWORKING but must be based within commutable distance to our Head Office in Wimbledon ... view and apply

    Senior Information & Security Operations Specialist

    London


    Position: Information Security Operations Senior Specialist Employment Type: Permanent Monday to Fr... view and apply

    Project Manager

    Nationwide


    Location: HOMEWORKING but must be flexibility to commute occasionally to D&G sites (Nottingham, Brig... view and apply

    Digital Copywriter

    London


    Position: Digital Copywriter Employment Type: 6 month FTC Location: HOMEWORKING but must be based ... view and apply

    Customer Sales Advisor - Sky Inbound

    Nottingham

    £18,380 (increasing to £20,352 after 6 months + Bonus Earning Potential of £5,040 per year)


    Location: HOMEWORKING but must be based within commutable distance to Nottingham City Centre Sta... view and apply

    Customer Sales Advisor - Outbound

    Nottingham

    £18,380 (increasing to £20,352 after 6 months + Bonus Earning Potential of up to £750 per month)


    Location: HOMEWORKING but must be based within commutable distance to Nottingham City Centre Sta... view and apply