2020

2020 marked the launch of our new five year business plan to grow Domestic & General and expand our horizons. Despite the challenges the Covid-19 pandemic brought, our 2,900 employees were able to deliver an essential service to our 16 million customers across the UK, Europe and Australia. At the peak of the crisis, our partnership with salutetheNHS.org helped deliver 1 million meals to frontline NHS staff working in hospitals all over the UK.