Your Job

Hints & Tips

Application Process

• Read the job description carefully
• When completing the application process, provide precise and relevant information that will support your application.
• Referencing information: The security of our customers (and employees) financial details is a priority at Domestic and General, please be aware that any information supplied in the Compliance section is a legal requirement. Don't worry; this is not designed to prevent your application from being successful.

CV's/ Covering letter

For some roles, a CV and covering letter are mandatory. Even if it is not stated in the advert, you may wish to upload your CV to support your application. Please find below helpful hints and tips regarding your CV:

• Work Experience: Provide concise details of your current / previous roles to include key achievements and projects that are relevant to your application.
• Extra Curricular Activities: A great way to demonstrate relevant experiences / work experiences. This is particularly helpful if you have limited work experience or are beginning your career.
• Education: Accurate details of any academic / technical qualifications to include the school / college/ university (or awarding body) and the dates you gained the qualification
• Grammar / Attention to detail: Do pay attention to your spelling and grammar. Your CV will be considered a support document towards your application.

Finding out more

• A guide to the ultimate CV and interview

Through the encouragement and support of my managers and peers, I developed skills I would not have been aware could lead me to the roles I have encountered. A journey to a career I never knew was possible.

Deborah Martin, SITE OPERATIONS MANAGER

Contrary to popular perceptions, call centres offer real career opportunities rather than being 'just a job'. We have extensive training and development programmes, which offer the skills to become a team leader and move all the way up to call centre manager. Call centres are not about short-term work and a 'stop gap' whilst looking at another career. There are real opportunities to progress just as there are in other sectors.

Tracy Burrell, HR MANAGER

I was given great support and carefully planned training to develop at D&G. I worked hard and was made Account Executive at 19, before becoming an account manager at 21. I was really impressed with the career development opportunities at D&G. Four years later I’m a call centre manager and I love my job.

Adam Walker, CONTACT CENTRE MANAGER