• Learning & Development

    Room to grow

    Great products don’t make themselves and excellent customer care doesn’t happen by chance; our employees make these things happen. That’s why we look for people who lead themselves with energy and commitment, who always strive to do their best. In return, we want to give you every opportunity to make your career here a successful one, whatever your plans are.

    Because personal growth is important to us, you may be given the option of studying for industry recognised qualifications and accreditations, depending on your role.

     

    Our Contact Centres

    Customer care is at the heart of our business. Naturally, we want to attract and keep the best people to work in our Contact Centres. To do that, we offer a number of benefits, not to mention guidance, development and recognition for a job well done. You’ll have tailored support and training throughout your time at Domestic & General, allowing clear career progression in the direction you choose.

    We’ll expect you to meet targets and in return we’ll reward you with uncapped commission, but that doesn’t mean we believe in pushy sales tactics. It’s about matching the right product to an individual customer.

    Click here for more about building a career in our Contact Centres.

    Latest Vacancies

    Project Manager

    Nottingham

    Up to £50,000


    As a business that is ever-evolving, the role of Project Manager at Domestic & General is crucial in... view and apply

    Online Content Developer

    Nottingham

    Up to £30,000


    Working across our Contact Centres, this role reports to our Learning & Development Lead. The succes... view and apply

    Bid Strategy Manager

    London

    Competitive


    We have a fantastic opportunity for a Bid Strategy Manager to come and join us here in Wimbledon. Wo... view and apply

    Digital Copywriter

    London

    Competitive


    We're looking for a digital copywriter to join our in-house digital team. As part of the delivery te... view and apply

    IT Service Desk Team Leader

    Wimbledon

    Competitive


    In this role you will report to the IT Service Delivery Manager and be responsible for co-ordinating... view and apply

    Lead Test Analyst

    London

    Competitive


    Are you an ambitious Lead Test Analyst, ideally with solid relevant work experience gained in a test... view and apply

    Sales Advisor

    Nottingham

    £18,000 - £19,750 + up to £4,500 bonus per annum


    We're a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of... view and apply

    Customer Service Representative - Resolutions

    Brighton

    £19,425-£21,263 + Monthly Bonus


    As a Customer Support Representative for our Resolutions department, you'll be the first point of co... view and apply

    Sales Advisor - Sky Outbound

    Brighton

    £18,900 - £20,700 + up to £4,900 bonus per annum


    As a Customer Sales Representative, you will be an ambassador of our SKY campaign, you will represen... view and apply

    Insight Analyst

    Nottingham

    £30,000 - £35,000


    This is a great opportunity to come join our innovative Insight function at Domestic & General as an... view and apply

    Continuous Improvement Lead

    Nottingham

    £45,000 - £55,000


    As the Contact Centre Change Team continues to evolve there is a requirement for a Continuous Improv... view and apply

    PMO Analyst

    Nottingham

    £30,000 - £35,000


    We are looking for an experienced PMO Analyst to work with the PMO Manager and Senior PMO Analysts t... view and apply

    Programme Manager

    Nottingham

    Up to £80,000 + performance related bonus + car allowance + private healthcare


    Working in the Nottingham City Centre, and alongside our other contact centre sites, the Programme M... view and apply

    Customer Support Representative - PR

    Bedworth

    18,500


    There is no description available for this job view and apply

    Senior Customer Journey Owner

    Wimbledon

    Competitive


    We have an exciting full time opportunity for a Senior Customer Journey Owner to join our Customer E... view and apply

    Team Leader

    Brighton

    Competitive


    We're now looking for experienced, customer-focused, sales through service Team Leaders, with a prov... view and apply

    Team Leader

    Nottingham

    Competitive


    There is no description available for this job view and apply

    Customer Service Representative

    Brighton

    £19,425 - £21,263 + up to £2,250 bonus per annum


    As a Customer Support Representative, you'll be the first point of contact for customers with warran... view and apply

    Front End Developer

    Wimbledon

    Competitive


    The successful candidate will work closely with our web development and software design teams and be... view and apply

    Digital Architect

    London

    Competitive


    Are you an ambitious Architect looking for your next opportunity? We are looking for an Architect to... view and apply