• Introducing What We Do

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    Welcome to Domestic & General

    We’re the UK’s leading specialist warranty provider and have been in business for over 100 years, with a proud history of looking after people and their products when things go wrong. That could mean anything from making laundry happen again for one customer to getting the central heating back on for another. But there’s more to us than that.

    Major manufacturing, retail and financial services brands choose to work closely with us. Many independent vendors do too. Whoever we’re working with, we tailor our approach to get the best results, while keeping our customers’ interests at heart. We manage the whole warranty process, including appliance registration, mailing, contact centres, repair networks, in-house administration and claims handling. 

    Join us

    Because we offer so much to both consumers and manufacturers, and because we have big plans for the future, our company provides a multitude of opportunities for those who join us. We don’t just work hard to keep our customers and clients happy, we do our best to keep our employees happy too by offering a range of benefits, support and training in a professional and friendly working environment. You’ll be part of a rapidly growing company, where what you do really will have an impact on where we’re going. Whatever your background, your career could grow here at Domestic & General.

    Latest Vacancies

    PMO Analyst

    Nottingham

    £30,000 - £35,000


    We are looking for an experienced PMO Analyst to work with the PMO Manager and Senior PMO Analysts t... view and apply

    Programme Manager

    Nottingham

    Up to £80,000 + performance related bonus + car allowance + private healthcare


    Working in the Nottingham City Centre, and alongside our other contact centre sites, the Programme M... view and apply

    Project Manager

    Nottingham

    Up to £50,000


    As a business that is ever-evolving, the role of Project Manager at Domestic & General is crucial in... view and apply

    Continuous Improvement Lead

    Nottingham

    £45,000 - £55,000


    As the Contact Centre Change Team continues to evolve there is a requirement for a Continuous Improv... view and apply

    Real Time Analyst

    Nottingham

    Competitive


    Are you passionate about delivering optimal customer service performance? Do you relish the challen... view and apply

    Solution Architect - Data

    Competitive


    As a result of significant investment in our technology, a great new opportunity has arisen in our ... view and apply

    Customer Service Representative - Resolutions

    Brighton

    £19,425-£21,263 + Monthly Bonus


    As a Customer Support Representative for our Resolutions department, you'll be the first point of co... view and apply

    Sales Advisor - Retentions

    Nottingham

    £18,000 - £19,750 + Bonus scheme


    We are looking for skilled Sales professionals who thrive on delivering sales results and excellent ... view and apply

    Sales Advisor

    Nottingham

    £18,000 - £19,750 + up to £4,500 bonus per annum


    We're a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of... view and apply

    Team Leader

    Nottingham

    Competitive


    There is no description available for this job view and apply

    Group Risk Analyst

    Wimbledon

    Competitive


    We have an excellent permanent opportunity for a Group Risk Analyst to join our Risk & Compliance te... view and apply

    UK Contact Centre Compliance Manager

    Nottingham

    Competitive


    We have a fantastic permanent opportunity for a Contact Centre Compliance Manager to join our Risk a... view and apply

    Compliance Monitoring Officer

    Wimbledon

    Competitive


    We have two excellent permanent opportunities for Compliance Monitoring Officers to join our Risk & ... view and apply

    Director of Sales

    London

    Competitive


    As part of our strategic growth, we now have a new role for a Director of Sales. This is an ideal ro... view and apply

    Senior Database Administrator (SQL)

    London

    Competitive + Excellent benefits


    Are you looking for a new and exciting Senior Database Administrator role that will challenge you? W... view and apply

    Test Analyst (Data Warehouse)

    London

    Competitive


    The continued development and investment in our IT infrastructure provides a great opportunity for a... view and apply

    Digital Copywriter

    London

    Competitive


    We're looking for a digital copywriter to join our in-house digital team. As part of the delivery te... view and apply

    Marketing Campaign Analyst

    Wimbledon

    Competitive


    We have an exciting new full time opportunity for a Marketing Campaign Analyst to join us here at Do... view and apply

    Team Leader

    Brighton

    Competitive


    We're now looking for experienced, customer-focused, sales through service Team Leaders, with a prov... view and apply

    Customer Service Representative

    Brighton

    £19,425 - £21,263 + up to £2,250 bonus per annum


    As a Customer Support Representative, you'll be the first point of contact for customers with warran... view and apply

    Coordinator (Third Party Selling)

    Wimbledon

    £23,000 - £25,000 p.a.


    Our client base is consistently growing and as a result of this we have a brand new opportunity with... view and apply

    Head of Group Programme Management Office

    Wimbledon

    Competitive


    We have a fantastic new permanent opportunity for a Head of Project Office to join our new Transform... view and apply

    Marketing Strategy Manager

    Wimbledon

    Up to £50,000 depending on skills and experience


    We have an exciting new full time opportunity for a Marketing Strategy Manager to join our Customer ... view and apply

    Online L&D Coordinator

    Wimbledon

    Competitive


    Are you passionate about creating innovative learning solutions and driving business performance? If... view and apply

    Digital Project Manager

    Competitive


    An exciting opportunity has arisen to join Digital Team as a Project Manager. We are looking for a P... view and apply

    Contact Centre Communications Executive

    Nottingham

    Competitive


    We're searching for a Contact Centre Communications Executive to come and join our Comms team and be... view and apply

    Customer Contract Coordinator

    Wimbledon

    Competitive


    We have an excellent permanent opportunity for a Customer Contract Coordinator to join our Financial... view and apply

    Artwork Administrator

    Wimbledon

    Competitive


    We are currently looking for an Artwork Administrator to join our Marketing Team in our Wimbledon He... view and apply

    Front End Developer

    Wimbledon

    Competitive


    The successful candidate will work closely with our web development and software design teams and be... view and apply

    Digital Architect

    London

    Competitive


    Are you an ambitious Architect looking for your next opportunity? We are looking for an Architect to... view and apply