• Our Recruitment Process

    Our recruitment process is comprehensive. We don’t rush into new relationships, we take our time to get to know you and you are given ample opportunity to get to know us. The whole process is designed to let candidates show us what they can do and so may include multiple interviews, as well as role related tasks or tests. The first step starts with a call from our HR team. After this initial chat, you’ll be asked to attend an interview. If you’re applying for a role in one of our contact centres, you may be asked to attend an assessment day. Certain roles may also require a second interview. Because we’re a financial services organisation, we’re obliged to carry out credit and referencing checks on all employees.

    If you are unsuccessful there may be other opportunities available to you in the future. We’ll keep your details on our system for future roles. Please see our Privacy and Cookies Consent for details on how your information will be stored.

    For our recruitment FAQs, please click here.

    The Process

    What to expect

    Our recruitment process is comprehensive. We don’t rush into new relationships, we take our time to get to know you and we’ll give you ample opportunity to get to know us. The whole process is designed to let candidates show us what they can do and so may include multiple interviews as well as role-related tasks or tests. We’ve designed the process to help you put together the best application that you can. So how does it work?

    Step One

    Once you’ve found a job that you like the look of, you’ll be asked to set up a candidate profile and to upload your current CV. You don’t have to complete all aspects of your application at once, so you can save your answers as you complete each stage of the application form and come back later. We’ll send you an email to confirm that we’ve received your application.

    Step Two

    We’ll review your application and if you’re successful, we’ll get in touch to arrange an interview. Initially, that may be a telephone call with one of the recruitment team. They’ll ask you specific questions about your previous experience and your aspirations. If we think you sound like a good fit, you’ll be invited in for a face-to-face interview or if you’ve applied for a role in one of our contact centres, you might be asked to attend one of our assessment centres.

    Step Three

    If you’re successful at the telephone interview stage then we’ll invite you in for either a face-to-face interview or to an assessment centre, depending on the role you have applied for. Part of this will usually include a competency-based interview. We’ll ask you questions which focus on how you’ve used your skills, knowledge and experience in specific tasks in past roles. Remember that it’s not a case of getting the answers right or wrong, but providing relevant examples of your work experience which demonstrate your ability to do the job you’ve applied for.

    You’ll need to bring along your passport, proof of address and National Insurance (NI) number for referencing.

    Step Four

    Once your interview or assessment is completed, we’ll be back in touch to let you know our decision. In some cases, we may invite you back for a second interview. If we offer you a job, we’ll usually do so by phone but we’ll confirm it in writing too. We’ll also let you know if you haven’t been successful.

    Keeping Your Details

    If you aren’t successful on this occasion, you may be considered for future vacancies that suit your skills and experience as long as you have registered your details on this site. Please see our Privacy and Cookies Consent for details on how your information will be stored. You can also sign up for job alerts via your candidate account so you can stay up to date with any new vacancies here at Domestic & General

    What can I expect from Domestic & General?

    We’re an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status.

    We’re a friendly and professional company with a strong work ethic and a fundamental belief in quality and good performance throughout our organisation.

    All our roles are subject to credit checking and referencing. These checks are an essential requirement, in line with our obligations as a Financial Services organisation, to protect the interests of our customers and clients. We also carry out Criminal Record Checks (CRC).

    Latest Vacancies

    Copywriter

    London

    Competitive


    We're looking for a Copywriter to join us on a contract basis (3-9 months) and support our in-house ... view and apply

    PMO Analyst

    London

    Competitive


    Are you a self-motivated and sharp minded individual with experience of Programme Management Office ... view and apply

    Client Service Coordinator

    Wimbledon

    Competitive


    We have a fantastic opportunity for a Service Coordinator to join our Service department, based at o... view and apply

    Area Sales Manager

    Germany

    Competitive


    Als Area Sales Manager Süd/Südwest (m/w) sind Sie verantwortlich für den weiteren Auf- und Ausbau... view and apply

    Key Account Manager

    Germany

    Competitive


    Als Key Account Manager (m/w) sind Sie verantwortlich für den weiteren Auf- und Ausbau des Retail- ... view and apply

    Digital Test Analyst

    London

    £35,400 p.a.


    As the Digital Test Analyst based in our Wimbledon office, you will be responsible for the manual an... view and apply

    Marketing Analyst

    Wimbledon

    Competitive


    Reporting to the Head of Channel Marketing, your key focus will be to focus on the development of th... view and apply

    Project Manager

    London

    Competitive


    Are you a driven and engaging project management professional who can help us in our continued deter... view and apply

    Data Test Analyst

    Competitive


    As the leading specialist warranty services group in the UK, Domestic & General has a tremendous rec... view and apply

    Procurement Manager (6 months FTC)

    Wimbledon

    Competitive


    As part of this growth, we now have an opportunity for a Procurement Contract Manager to make a real... view and apply

    Business Analyst

    Nottingham

    Competitive


    There is no description available for this job view and apply

    Scheduling Resource Analyst

    Nottingham

    Competitive


    There is no description available for this job view and apply

    Sales Advisor

    Nottingham

    £18,380 - £20,150 + up to £5,040 bonus per annum


    We're a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of... view and apply

    Head of Portfolio

    Wimbledon

    Competitive


    An exciting opportunity has arisen to join the newly created Technology and Change team as a Head of... view and apply

    Client Account Manager

    Wimbledon

    Competitive


    We have an exciting opportunity for an Account Manager here at Domestic & General in Wimbledon, with... view and apply

    Team Leader

    Brighton

    Competitive


    We're now looking for experienced, customer-focused, sales through service Team Leaders, with a prov... view and apply

    Team Leader

    Nottingham

    Competitive


    There is no description available for this job view and apply

    Head of Product & Channel

    Wimbledon

    Competitive


    We have a fantastic opportunity within our International function to join the OEM department as Head... view and apply

    Product Manager

    Wimbledon

    Competitive


    We have a fantastic opportunity in our International function to join the OEM department as Product ... view and apply

    Digital Marketing Manager

    Wimbledon

    Competitive


    We have an exciting opportunity for a Digital Marketing Manager here at Domestic & General within th... view and apply

    Customer Service Representative

    Brighton

    £19,800 - £21,683 + Monthly Bonus


    As a Customer Support Representative, you'll be the first point of contact for customers with warran... view and apply

    Customer Service Representative - Resolutions

    Brighton

    £19,800-£21,683 + Monthly Bonus


    As a Customer Support Representative for our Resolutions department, you'll be the first point of co... view and apply

    Sales Advisor - Sky Outbound

    Brighton

    £19,300 - £21,158 + Monthly Bonus


    As a Customer Sales Representative, you will be an ambassador of our SKY campaign, you will represen... view and apply